FAQs

Many factors influence which pillow and mattress is right for you. Technogel offers general recommendations for pillows based on tests that evaluate ergonomic suitability for various body types and sleeping positions.

The best way to determine which mattress is best for you is to rest-test it. We recommend visiting a retail store near you and taking your time to experience the bed in a way that is as similar as possible to sleeping on it every night. All Technogel Sleeping mattresses offer the benefits of the Technogel material and are designed to provide the luxury of soft comfort combined with superior support. The model of Technogel mattress that is best for you depends significantly on your needs and/or preference for a softer or firmer feel.

Because everyone is unique, we cannot suggest one model will definitely be perfect for you. Please utilize the information on the product sections of our website as well as the knowledge of the sales associate at your local Technogel retailer to decide which model you should purchase.

The Technogel material is extremely durable by nature. The gel will maintain its physical properties, continuing to provide superior support and comfort after many years of use. Tests have shown that Technogel Sleeping mattresses can withstand 300,000 pressure cycles without developing significant deformities that may affect performance.

All Technogel Sleeping products are protected against flaws in materials or construction within the terms of our limited manufacturer’s warranties. Limited warranties are automatically activated and can be extended at no additional cost by registering your product on our website within 3 months of the date of purchase.

Beyond its durability and warranty coverage, Technogel still recommends the industry best practice, which is to replace your everyday pillow every 2–3 years and your mattress every 7 – 10 years.

Technogel is a unique patented “soft solid” gel that blends the adaptability of a fluid with the durability of a solid. During the production process, Technogel is molded to a thin polyurethane film that forms the gel’s soft, hygienic surface. In the event that this film layer is punctured, the gel is solid enough that it will not leak or spread. Very small tears may go unnoticed; in the event of a large rip, the only perceivable difference will be stickiness in the damaged area.

Technogel is the only soft gel on the market made without plasticizer oils, and it is completely safe for the skin; it is non-toxic, hypo-allergenic, odorless and certified biocompatible. Additionally, we use hypo-allergenic textiles to cover all Technogel Sleeping products.

The refreshing, cool feeling that makes Technogel popular and helps you to sleep better is the result of the gel material’s intrinsic thermal conductivity that favors heat dispersion. Studies have shown that this thermal conductivity can lower the surface temperature of your skin by as much as 4°F, which helps support deep sleep. This means that Technogel is interacting with heat emitted from your body to help prevent you from waking too hot and sweaty during the course of the night.

It is also important to understand that Technogel’s thermal properties are a direct response to the environment around it, meaning that it will feel more or less cool when you first lay down depending on conditions like the air temperature in your room. Additionally, it responds to your individual heat level to achieve a balance between the temperature of the material and your body, which helps support thermal conditions that are more pleasant for sleeping. 

If you want to heighten or reduce the cooling effect of the gel, some other factors to consider are using the "winter" cover that comes with the pillow, using breathable (wool) blankets, and adjusting the temperature of the room between 68-73°F so that it's most comfortable for you.

It is recommended to always use a pillowcase on your pillow.

All Technogel Sleeping pillows come with a soft, “winter cover” that can be removed to increase the feeling of the gel and/or to wash it periodically. The removable “winter cover” may be washed in your washing machine in cool water (no bleach) and line dry is recommended; please refer to the tag on the cover for complete care instructions.

The internal jersey cover is sewn on for added protection, and should not be removed. Please note that tampering with this inner cover will void your warranty.

At Technogel, we take considerable pride in the quality of our products. Unfortunately, you may be reading this information because a recent Technogel Sleeping purchase has not met your expectations. As the manufacturer, however, Technogel is unable to handle returns directly. Please direct all inquiries regarding returns to the retailer where you purchased your Technogel Sleeping product.

By contacting the retailer where you purchased your Technogel Sleeping product, they can determine whether your concerns may be a result of a manufacturing defect that is covered within the terms of our manufacturer’s limited warranty. Eligibility for a refund or exchange due to personal sense of comfort is, again, dependent on the policies of the specific retailer where you made your purchase.

Your satisfaction is extremely important to us, and we strive to maintain retailer partnerships that support many nights of restful sleep for you.

We recommend you use a mattress protector between your bed sheets and your Technogel mattress. If you opt to use a mattress protector, it's optimal to get one that is thin and pliable to preserve the maximum benefits of sleeping on Technogel (like Protect-a-Bed).

We also suggest using bed linens on your mattress and pillows. Most sheets sold on the market should fit the TwinXL, Queen and King sizes accordingly. Any brand you prefer is fine; Sheex is a special performance linen that we have found to help enhance the thermal regulatory properties of the Technogel while also maintaining the feeling of Technogel.

Please contact the retailer where you purchased your Technogel Sleeping pillow to request a replacement cover for instances when the zipper breaks.

Technogel is the only gel on the market made without plasticizer oils; it is non-toxic, hypo-allergenic and odorless.

While the gel material will not emit odors from offgassing, the foam used in Technogel Sleeping products may release a mild odor that can be addressed by leaving the product uncovered in a well-ventilated room for a day or two.